24 hours notice required before cancelling or rescheduling a confirmed session. E.g. If a session is set for 6 p.m. on a Tuesday, then I would like the change to be communicated before 6 p.m. on a Monday. This allows me time and space to offer an alternative slot as well other commitments. Exceptions: A medical emergency, or if a client is sick and cannot attend a session. General emergencies are up to my discretion. The client can avail up to 1 free cancellation if they choose to.